All Systems Operational
About This Site
Consult this page for the current status of the ScreenScape service.
If you're unable to access our service or are seeing an issue with your digital sign, check here for Incident reports. Scroll to the bottom for a history of any Incidents that may have occurred on our system.
You can also subscribe to get updates on Incidents via email, text message or RSS feed. (Use the 'Subscribe' button at the top right.)
The graphs below provide historical data on up-time, maintenance windows and error rates on our server landscape.
If this doesn't fully address your concern, contact us directly via this link https://www.screenscape.com/help-form/
ScreenScape Servers
Operational
These are the backend servers that drive the ScreenScape service.
If you're having trouble with a particular aspect of the service, drill in here.
ScreenScape API
Operational
This server processes the data requests into our system.
Backend ScreenScape Media Manager and Devices
Operational
This server is the engine that drives our online application and media players
ScreenScape Device Management
Operational
This is the managed endpoint for ScreenScape hardware devices.
ScreenScape Media Manager
Operational
The ScreenScape CMS (content management system) is the online application our users login to for management of their media, playlists and hardware.
ScreenScape User Authentication
Operational
This system controls user access to the ScreenScape Content Management System (CMS).
Image and video uploads
Operational
These are the services that handle our image and video file processing. If you're having trouble uploading your file assets, drill in here.
File Uploads
Operational
This is the service that manages images and videos as they're uploaded to ScreenScape.
File Conversions
Operational
This is the service that converts the images and videos that are uploaded to ScreenScape.
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.