All Systems Operational

About This Site

Consult this page for the current status of the ScreenScape service.

If you're unable to access our service or are seeing an issue with your digital sign, check here for Incident reports. Scroll to the bottom for a history of any Incidents that may have occurred on our system.

You can also subscribe to get updates on Incidents via email, text message or RSS feed. (Use the 'Subscribe' button at the top right.)

The graphs below provide historical data on up-time, maintenance windows and error rates on our server landscape.

If this doesn't fully address your concern, contact us directly via this link https://www.screenscape.com/help/contact-customer-success/

ScreenScape Servers ? Operational
90 days ago
99.99 % uptime
Today
ScreenScape API ? Operational
90 days ago
100.0 % uptime
Today
Backend for CMS and Players ? Operational
90 days ago
100.0 % uptime
Today
ScreenScape Hardware management ? Operational
90 days ago
100.0 % uptime
Today
ScreenScape CMS ? Operational
90 days ago
100.0 % uptime
Today
ScreenScape User authentication ? Operational
90 days ago
99.95 % uptime
Today
Image and video uploads ? Operational
90 days ago
100.0 % uptime
Today
File Uploads ? Operational
90 days ago
100.0 % uptime
Today
File Conversions ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
API Error Rate
Fetching
API Response Time ?
Fetching
Backend Error Rate
Fetching
Backend Response Time ?
Fetching
Past Incidents
Feb 28, 2020

No incidents reported today.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Completed - The scheduled maintenance has been completed.
Feb 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 10:01 UTC
Scheduled - Between 5:00 AM and 7:00 AM ET on February 20th ScreenScape Networks is performing scheduled maintenance. During this window, ScreenScape members will be unable to access their ScreenScape accounts but there should be NO disruption to your ScreenScape display. If your display has been disrupted, please reboot your media player at the conclusion of this maintenance period
Feb 19, 15:54 UTC
Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.